When you order with us, we ask for information such as your name, e-mail address and credit and debit card details. A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. All this is necessary to process your request or notify you of acceptance of your order.
Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
All the information we collect via our website or through correspondence with you may be used for the following purposes – dealing with orders and accounts, processing payments, credit reference checking, fraud detection and research.
We protect your privacy in several ways:
Access to customer account information is limited to those who need access for the performance of their job.
We use full login and password controls on our system.
All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment.
All calls are recorded and monitored for training and security purposes.
Confidentiality and database access controls are reviewed periodically and updated as required to further protect our personal data.
If for any reason you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update the records if required. You can email us at firstname.lastname@example.org.
HOW SAFE ARE MY CREDIT OR DEBIT CARD DETAILS ON YOUR SITE?
We know that security is a major concern to many of our customers. We have put a very secure system in place so you can feel completely at ease when shopping with us over the Internet.
We feel confident that credit card information entered on our site will not be accessed by any unauthorised person or company. Our secure sockets layer (SSL) uses 128-bit encryption, which is the highest level possible.
CAN I BE REMOVED FROM YOUR MAILING LIST?
OOMF! will send you special offers and promotions by email. If you do not want to receive offers and promotions by email, you can unsubscribe here. If you do not want to receive offers and promotions by post, let us know at email@example.com.
CAN I GO BACK ON YOUR MAILING LIST?
If you have previously asked us not to send offers but have changed your mind please let us know by emailing us at firstname.lastname@example.org.
WILL YOU PASS MY DATA ON TO THIRD PARTIES?
OOMF! will never pass on your email address to a third party for marketing purposes. We respect your privacy and are committed to protect it.